FAQ
Default solution folder, feel free to edit or delete it.
If you can't remember your password, or can't sign in, start by resetting your password using these steps: Click the "Sign In" button, ...
Thu, Oct 1, 2020 at 7:35 PM
Some people are having problems when trying to register their profile on MouseMingle.com. A common issue is that the profile image they select never loa...
Mon, Jan 13, 2020 at 6:25 AM
MouseMingle.com tries to send the email verification immediately after registration. If you don't see this screen (below), you won't get an verifica...
Fri, Dec 4, 2015 at 4:35 PM
To delete your profile - permanently: Sign in to your profile. Hover over the person icon in the top-right corner of the page, and choose "Edit P...
Mon, Apr 6, 2020 at 2:27 AM
To cancel your recurring payments on MouseMingle, click the link below and fill out the form. We'll cancel your recurring billing right away. Submit...
Sun, Apr 7, 2024 at 7:48 PM
Sometimes, for whatever reason, you may want to block a user from seeing your profile and interacting with you. Here's how to do that...
Open ...
Tue, Dec 8, 2015 at 10:22 PM
To unsubscribe from match emails, follow these steps: Sign in to your profile, Hover on the 'person' icon at the top-right corner of the page, ...
Sat, Feb 4, 2023 at 9:16 PM
MouseMingle does not create or allow fake profiles, because we want real people to find and connect with each other. We monitor profiles and photos, but...
Fri, Apr 2, 2021 at 7:35 PM
If you are getting matches outside of your preferred age range, follow these steps: Edit your profile (Click the 'person' icon, then click 'Ed...
Wed, Mar 20, 2019 at 4:41 PM
To save (bookmark) or remove someone's profile: Go to the person's main profile page. To the right of their main profile photo, click the "B...
Wed, Nov 28, 2018 at 4:40 PM